Lifetime Limited Warranty
Each custom knife we produce is designed to exacting standard of performance. Please read our care and use guidelines before using your knives for the first time.
Rose City Knifeworks offers different warranties depending on the type of product. Details of each product warranty are listed below. For each warranty type:
- Each product warranty is made solely by Rose City Knifeworks LLC and no other person or entity. The specific warranty for your product (see below) is the only express warranty provided for that product. We want you to get the very best from your Rose City Knifeworks products, so please contact us if you need help or advice on using your knives.
- Our warranties do not extend any implied warranty provided by any state law to a consumer. Our warranties give you specific legal rights, and you may also have other rights which vary from state to state. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so that limitation or exclusion may not apply to you if it is specified under your product type below).
- If you need warranty service contact us at email@example.com
- Defective knives will be replaced free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production. Replacement with the same colors cannot be guaranteed but all efforts will be made to match the original knife.
What does this warranty cover?
Rose City Knifeworks knives are warranted to you by Rose City Knifeworks LLC to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care and use guidelines provided with the knife. This warranty covers normal use only.
What does this warranty not cover?This warranty does not cover damage from abuse, neglect, abnormal wear or tear, overheating, or any use not in accordance with the instructions provided with the knife. This warranty does not cover damages such as the cost of repairing or replacing other property that is damaged due to a defect in the utensil, the cost for transportation of the utensil to get warranty service, loss of time, loss of use, or other consequential or incidental damages.
Who is covered by this warranty?
This Lifetime Limited Warranty covers the original retail consumer purchaser of the knife, or a consumer who receives the knife new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the knife (this warranty is provided only to consumers, and all express and implied warranties to non-consumers are disclaimed).
How long does this warranty last?
This Lifetime Limited Warranty begins on the date of purchase and lasts as long as a covered consumer